Technical Support & Services
24/7 professional support for all your IT and security system needs
Our Support Services
Technical Support
On-site and remote troubleshooting for all your IT infrastructure and security systems.
- Hardware troubleshooting
- Software configuration
- Network issues resolution
Maintenance
Regular maintenance and updates to keep your systems running smoothly and securely.
- System health checks
- Firmware updates
- Preventive maintenance
Repair Services
Quick and reliable repair services for CCTV cameras, network equipment, and IT hardware.
- Camera repairs
- Network equipment
- Component replacement
Tiandy Tools & Software
Access official Tiandy tools and software for your surveillance systems. We are authorized partners and provide complete support for Tiandy products.
Get Support Now
Multiple ways to reach our support team
Frequently Asked Questions
We guarantee response within 1-2 hours for urgent issues and same-day service for on-site support requests in Chitwan area.
Yes, we offer comprehensive remote support for software configuration, network troubleshooting, and system diagnostics.
All our installations come with 1-year warranty on labor and manufacturer warranty on equipment. Extended warranty options available.
Yes, we provide support for multiple brands including Tiandy, Hikvision, Dahua, TP-Link, and other major IT and security brands.
Submit Support Request
Fill out the form below and our support team will contact you shortly.
9851151072 (24/7)
1-2 hours for urgent issues